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Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refundsIf you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale itemsOnly regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at {email} for questions related to refunds and returns.
egyptweekly –
Very good oil. I always use carrot oil before sunbath, it make my skin gold colour ! Amazing!
Cherie Marsman –
This carrot oil is amazing! This is one of my favourite oil purchases ever. I use this on my face, a little goes a long way with this and you only need a tiny amount.
Chelsea Holland –
Super product! It’s a must have for anyone with acne marks or any scars on face or anywhere in the body. I had many acne marks on my face. I have tried so many different products but nothing worked and after using this oil, all the marks started disappearing in just a few days.
Debra Roberts –
I use this product at night before bed. It is quickly absorbed by the skin. I use it all over my face for its anti-aging properties. I have had no problems with clogged pores and my skin looks great. My face feels softer and smoother, evenly toned and has a much healthier glow.
Barbara Roberts –
Ich benutze dieses Produkt vor dem Schlafengehen. Es zieht schnell in die Haut ein. Ich benutze auf meinem Gesicht wegen seiner Anti-Aging-Eigenschaften – meine Haut sieht toll aus und fühlt sich weich und glatt an, ist gleichmäßig getönt und strahlt viel gesünder. Ich habe empfindliche Haut, daher ist es perfekt, wenn ich wegen schlechter Inhaltsstoffe keine Ausbrüche oder Rötungen habe. Ich kann dieses Öl nur empfehlen.
Kim Derks –
Super Produkt! Es ist ein Muss für jeden mit Akne oder Narben im Gesicht. Ich habe viele verschiedene Produkte ausprobiert, aber bis zur Verwendung dieses Öls hat nichts funktioniert. Mit diesem Öl verschwanden alle Spuren innerhalb weniger Tage. Ich liebe dieses Produkt!
Justine Marsmann –
Dieses Karottenöl ist unglaublich! Ohne Zweifel: Dies ist mein Lieblingsölkauf überhaupt. Ich benutze es auf meinem Gesicht, es wird nur eine winzige Menge benötigt. Die Anwendung auf meinem Haar ist ebenfalls großartig: Es hat meinen Haarzustand verbessert und es fühlt sich viel weicher an. Ich werde dieses Öl sicherlich weiterhin verwenden.