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Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refundsIf you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale itemsOnly regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at {email} for questions related to refunds and returns.
Bradley Hopkins –
What a wonderful oil this is! I heard about its nutritional values and thought I would try it. I am feeling great inside as well as outside, even my hair condition has improved.
Leisa Louise –
The allergy spots on my skin have drastically improved and the irritation and itching has gone.
Karen Leimann –
Sehr glücklich über dieses Salatsamenöl, da es die Allergie Flecken auf meiner Haut drastisch verbessert und die Reizung und den Juckreiz gelindert hat. Lieferung von Nefertiti bereits innerhalb weniger Tage! Sehr zufrieden.
Sven –
Dieses Öl hat mir sehr geholfen, mich zu entspannen und meine Schlafprobleme zu lösen. Danke Nofretete für dieses Wunderöl.
Colinn –
I bought this oil after a friend recommended it to me, I was having some issues with my sleeping patterns; I was totally exhausted and couldn’t relax when I needed to. Since I started taking lettuce seed oil daily I have been so much more relaxed, especially after a hard day and find myself still in work mode when I arrived to home.
Lisa Wilhelm –
m Allgemeinen sehr zufrieden mit dem Nefertiti-Service! Und dies ist sicherlich ein großartiges Öl für seine Nährwerte. 100 % empfehlenswert!
Shelley Shelley Taylor1 –
I bought this as I suffer a little with my nerves, and I am feeling so much calmer and together now. Since I had it to hand I also used it on my baby’s nappy rash, great results on that too!
Joanna Davis –
I have a high-powered job and often find it difficult to switch off so my sleep suffers as a result. I don’t like the idea of using chemicals to sleep, plus I have a child and don’t want to be groggy if I’m needed during the night. A friend recommended Lettuce Seed Oil, and I’ve been using it for several months now and really can’t recommend it enough. I’m more relaxed, not laying awake stressing over things and am finally getting some quality sleep. I feel rested, alert and ready to face the day each morning. Thank you so much.
Krissy Styles –
A friend referred me to your blog on using this oil for Down Syndrome, since I have a young daughter with this condition. Decided to give it a go since it’s natural and can’t do any harm and I am so glad I did. We’ve been using it since January and I can definitely see an improvement. As the time has gone on, my daughter has started to sleep much better and there have been fewer and fewer interrupted nights, which means she is not tired through the day and less prone to tantrums, and also concentrates better. And the same goes for me too, since I’m also getting more sleep! Would highly recommend.
Jackie Cornish –
I’ve always been what my mother would refer to as highly strung. Unfortunately the covid situation and lockdown made my anxiety worse and my sleep suffered as a result. A friend recommended this and its been a godsend. Love it. Sleeping much better, not so anxious and overall feel so much healthier. Fast and easy to order, and delivery is very quick too, so don’t even have to be anxious about that
Kelly Brown –
I bought this for my husband since he often seems to wake during the night with muscle spasms. Definitely seems to have helped.
Karen Webster –
I’ve always been a very active person and never had any trouble sleeping, but I found that the pandemic and all that it brought, lockdown, reduced exercise, lack of fresh air, even mental stimulation, had an adverse affect on my sleep. I never had trouble falling asleep but started the 3am awakenings when I’d start to overthink everything, and that my sleep done for the night. I’m very conscious about what I put into my body so a natural product like Lettuce Seed Oil seemed a great remedy. Now my sleep routine is back to normal, and I’ve regained my lost energy. I would recommend to everyone.
Julie Philips –
I bought this for numerous reasons. Seemed like an easy way to take in all those healthy nutrients. There is a history of high cholesterol in my family. I occasionally get stressed at work which interferes with my sleep, and I’m not adverse to losing some weight. I also suffer with the occasional eczema outbreak. So far it has ticked the boxes on everything, and overall I would say that I feel much healthier.
Sally Hughes –
Since childhood I’ve suffered with anxiety. I was looking on the internet for a natural solution for my problems and found your Lettuce Seed Oil. What can I say? I have been taking it for several months now and can honestly say that I feel much more relaxed and more in control than ever before. You have a lifelong customer with me!
Debbie Forsythe –
I spend a lot of time on my feet, often in high heels, and find that I often suffer from severe cramping in my toes during the night. A friend brought me one of your products when she was on holiday (which I also love), and I was looking through your website and saw that lettuce seed oil helps with cramps, spasms and phantom pain. I ordered some which arrived really quickly, and the cramping seems to be happening much less often now. I also feel much more refreshed when I wake up in the morning so I think that I must be getting a much better night’s sleep too!
Сергей Громов –
Страдаю много лет бессонницей, но подсаживаться на таблетки не хотелось. Неожиданно на презентации в магазине Нефертити узнал про такое масло – масло латука. Говорили, что помогает при бессоннице, и даже фантомных болях. Не особенно веря, все-таки взял на пробу. Перед сном хлебнул прямо из бутылочки)). Спал, как ребенок, впервые за долгое время! Стать спать хорошо даже после того, как масло кончилось. Так что…моя благодарность производителям и продавцам такой хорошей продукции!
Инна Васильевна –
Лучшее средство от бессонницы и для сердца полезно. Рекомендую
Василий Хромович –
Всегда ем салат латук и не подозревал, что семена его еще полезней, чем листья. Что оно там содержит, мне не интересно, но оно отлично помогает расслабиться и заснуть. Это очень ценно в наше нервное время!
Ринат Халиулин –
У меня нервная работа, дома тоже приходится нервничать. Но меня научили, как только впадаю в нервяк, выпить ложечку масла семян латука. Не поверите, стресс как рукой снимает. Все нервничают, а я спокоен, как удав. Вот хорошо, что заехали в Нефертити и нам рассказали на презентации про это масло.
Марта Иовина –
У меня частые спазмы в мышцах ног. Масло салата латука снимает эти спазмы и расслабляет мышцы. Я читала об этом и раньше, а тут еще девочки продавцы в магазине Нефертити подсказали. Спасибо. Теперь это масло мой верный помощник.
Сергей Антонов –
Сказали, что масло помогает при нервах. Купил своему начальнику в подарок. Чтоб подобрей был
Михаил Сметанников –
Думал, что очередное разводилово. Обезболивает…расслабляет…много чего наговорили!
Но принял ложку перед сном и не заметил, как уснул. Хотел разоблачительный отзыв написать, а приходится признать, что масло действует!
Анюта Семененко –
Побывали мы в магазине Нефертити. Что сказать? Много чего перепробовали, масла, чаи, кремы. Купили тоже много всякого, жожоба, черный тмин и масло латука. Хочу рассказать про латук. Никогда раньше про него не слышала. А оказалось, очень много витаминов нем, может спокойно заменить все химические витамины.Там и витамины, и железо, и магний и калий и много чего еще. Оно очень полезно для сердца. Хотя, на вкус так себе, но польза огромная.
Гена Русских –
Масло не для салата. Во всяком случае не для меня, вкус мне не нравится. Но сплю я после него, как убитый. Дал попробовать своему деду тоже. У него старческая бессонница, так и он хорошо спал. Пожалел, что взял мало этого масла. Деду еще помогает при болях в костях. После того, как масло кончилось, заказал на сайте. Хорошо, что в магазине есть доставка, если заказать по интернету. Был удивлен, что масло пришло быстро, где-то в течение недели. Хорошо упаковано, ничего не разлилось. Спасибо большое! Теперь знаем, где искать качество с нормальной ценой.
Елена Удовиченко –
Заказала на сайте компании Нефертити масло семян латука. Посылка пришла неожиданно быстро. Очень надежно упаковано. Вообще очень надежная компания, работает четко. Купила сыну, когда узнала, что это масло уменьшает фантомные боли. Прошло уже полгода после ампутации ноги, но сына мучили боли в ампутированной ноге. Принимает раз в день масло латука. Боли почти прошли. Спасибо за такое средство. Натуральное. Еще и сон наладился у сына. Обязательно, когда буду в Египте, зайду лично сказать спасибо
Валентина Оболенская –
Не первый раз заказываю масла компании Нефертити. Раньше сами приезжали и покупали, а сейчас пользуемся сайтом компании. У них есть доставка по всему миру. Должна заметить, что работают они очень четко. Через неделю после оплаты приходит посылка. Очень благодарны за хорошую работу и за качественную продукцию