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Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refundsIf you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale itemsOnly regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at {email} for questions related to refunds and returns.
kleokleo –
It has been surprising that the use of Black Seed Oil has improved my condition. It reduced the inflammation and pain, lowered my glucose levels as I am diabetic. So I was able to reduce my insulin doses. Bowel improvements. This is my first week of taking this so I expect more results in the long term, but so far these were what was noticed. Many of my body and health problems together has made me disabled so every little bit of improvement is welcomed. I didnt know that package will come so quickly. I am leaving 5 * for excellent product and good customer service.
egyptweekly –
Very good oil! Healthy and natural!
Jason Doyle –
I suffer badly with psoriasis and decided after a recommendation from my friend to try treating it with black seed oil. My skin condition has improved so much and my skin has actually started to glow again! I have also noticed the inflammation and pain on my knee joints has reduced, this has been an issue for me for a long time. I am currently trying this product on my thinning hair in hope that black seed oil will regenerate it…just a few weeks in and already I can see the difference. Already looking into making my next order –running out is not an option!
Natasha Rand –
Schwarzkümmelöl … was soll ich sagen! Sein Geschmack mag nicht für alle attraktiv sein, obwohl man sich nach einer Weile daran gewöhnt und ein wenig Honig die Bitterkeit lindern kann. Ich leide an Diabetes und habe festgestellt, dass mein Blutzuckerspiegel stabiler ist, seit ich dieses Öl benutze. Ich bin so beeindruckt von diesem wunderbaren Öl!
Camille –
En hiver, j’ai toujours des rhumes et au printemps des allergies, et depuis que je prends de l’huile naturelle de graines noires mon système immunitaire se défend tout seul et je n’ai plus besoin de passer à la pharmacie tous les quatres matin. Je recommande vivement ce produit.
Olivia Ryan –
Black seed oil…what can I say! Be advised that the taste isn’t so appealing for all but adding a little honey to it fixes that and you get used to it after a while. I can really feel it working from the inside. I also suffer from diabetes and I found that this has also improved and my blood sugar levels are more stable. It’s so much more manageable – I am so impressed by this wonderful oil!
Jacqui May –
Me and my husband recently started taking black seed oil to help manage our high blood pressure levels. After having check-ups with the doctor we have both stopped taking our tablets because of this amazing oil. Just a spoonful first thing oil the morning and we are set for the day! Also our cholesterol levels have significantly dropped; we are sleeping better and are more full of energy. We highly recommend this liquid gold!
Daniel –
Durch die Verwendung dieses Wunderöls hat sich mein Hautzustand, der stark an Psoriasis leidet, so sehr verbessert. Ich habe auch bemerkt, dass die Entzündung und die Schmerzen an meinen Kniegelenken nachgelassen haben, das war für mich schon lange ein Problem. Derzeit verwende ich dieses Produkt für mein schütteres Haar und schon innerhalb weniger Wochen bemerke ich den Unterschied.
Janine May –
Mein Mann und ich haben vor kurzem begonnen, Schwarzkümmelöl einzunehmen, um unseren hohen Blutdruck zu kontrollieren. Nach einer Untersuchung beim Arzt beschlossen wir, die Einnahme unserer Tabletten wegen dieses erstaunlichen Öls abzubrechen. Nur ein Löffel kurz vor dem Frühstück und wir sind bereit für den Tag! Auch unser Cholesterinspiegel ist deutlich gesunken. Wir schlafen besser und sind voller Energie. Wir empfehlen dieses flüssige Gold!
wobeyih409 –
I Prefer this Oil
Denis39 –
Через 3 недели мощнейший прилив энергии. Работает 100 процентов. Ребёнок инвалид ДЦП, прекратились судороги, перестал болеть, улучшилось настроение.