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Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refundsIf you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale itemsOnly regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at {email} for questions related to refunds and returns.
Rebecca Deal –
I really like this almond oil. I have very dry skin and this helps it so much to relieve the soreness and keep it moisturised. It seems to penetrate the skin really fast. I also added it to my usual face cream and my skin was super smooth. I will continue to buy it again and again.
Stephanie Reynolds –
Excellent oil! I use it as a carrier oil for my perfume oils, it makes my skin feel amazing. This stuff is also great for using as a face moisturiser because it didn’t clog my pores, as well as a make-up remover – taking off my waterproof mascara in an instant! I love to apply it to my face before bedtime and wake up with soft, bright skin. I also put some in a body wash then use during my shower then I’m simply all over moisturised for the day. Almond oil is working great for me!
Emma Wootton –
This almond oil is wonderful for daily moisturising… I add a few drops of rose oil or lavender oil and apply to my entire body each day. I have also used this in my hair and left it on overnight to repair the damage that I have caused from styling. It has a nice consistency and absorbs quickly into the skin. I highly recommend this product as it’s so versatile and natural.